Napa >Pet Services > Wine Country Pet Resort
I boarded my dog here a little while
ago, just haven't gotten around to writing a review until now. I was very impressed with the pet resort. A young woman named Andrea was extremely helpful and kind. We had never boarded our beloved pup before and were nervous. Right away we were impressed because our somewhat timid girl went right up to Andrea and let her pet her. All of our questions (and believe me there were many!) were answered. Everything was explained thoroughly to us and we left feeling confident that our girl would have a good visit.
When we came to pick up our dog, she was out in the front field playing with another dog just having a grand time. When Andrea brought our girl into the reception area, our dog was clearly happy. She even tried to go back towards where the kennels were!
We don't travel much, but we know we can trust Wine Country Pet Resort to board our dog when we want to go out of town. Our girl was well looked after. Also, we wanted to thank Andrea for being so wonderful! We will be recommending this lovely pet resort to our friends!
We have used Wine Country Pet Resort to board our German Shorthaired Pointer numerous times and couldn't be happier. After trying out several other kennels in Napa, I'm so happy that we found this place for our dog. At the other Napa Kennels, Buck would always come home depressed, skinny and out of sorts. Then I found WCPR. When I pick him up from WCPR he is happy, wagging his rear end and very healthy. When I drop him off he jumps out of the car with excitement because I believe he really does have a great time there. The turn out pastures are wonderful for dogs that love to play. I'm never worried that he isn't getting fed the proper amount because the staff is diligent at drop off to get any new information that they might need for feeding schedules or any changes that might have occurred since his last visit. They're aware of Buck's needs and I feel very confident that they are fulfilling them or going above and beyond. The facility is always very clean with no odor and the staff is pleasant to work with. I have never had any billing issues and feel the amount charged per night is a very fair charge for what the animals receive. I highly recommend this place to anyone who wants to board their animals with a knowledgeable staff that truly is there for the pets!
We have been bringing our dogs here for 12 years. The care and love everyone gives them is awesome. Special attention and play time is so important. We have very happy dogs.
This is a wonderful boarding and grooming facility. I have been a client for over 9 years and am very, very pleased with the services that they provide. My most precious Newf has always been well treated, expertly groomed and even give special attention when needing medications. The staff is friendly, courteous and extremely competant in caring for my dog. The facility is very clean and professionally managed. It is a great place to care for your special pup-dog. I highly recommend WIne Country Pet Resort!!!!
I had to board my 3 elderly dogs for a week while attending to business in Napa county. The reception and handling of my dogs on arrival made me feel very comfortable. I dropped into to see them during the week and saw them at play in one of the paddocks having great fun with several other dogs. I picked up 3 happy, relaxed dogs who were interacting with the staff in a very, positive manner, which told me that they had been receiving attention and affection. I also had them groomed aand what a lovely job the staff did. Thank you Wine Country.
We Love Wine Country Pet Resort! The only kennel our dogs pull to come into, as opposed to pull coming out! That tells you all you need to know!
Great place to board pets of all kinds! Our Golden (Chip) LOVES his visits to the Pet Resort. The staff are friendly, efficient, and caring. Never had a negative issue. Just for a change of pace, we occasionally take Chip there for a "sleepover" even though we're not out of town. He enjoys and benefits from the interaction with other dogs.
We board and groom our newfoundland with them simply because the staff loves animals. A pleasent differance when compared to the corporate kennels staffed by anyone who will take a paycheck. Borrow a 220lb newfy and watch their expression when you ask for grooming to be included. BTW Phyllis is english, you probably forgot to bring a pint ( Giggle ).
Phyllis is NOT a good person. The staffers at Wine Country Pet Resort were quite friendly and amicable. However when it came to dealing with owner/operator Phyllis, that was when the real headaches began. She was rude on the telephone, impersonal as well as making bizarre rules about the charges for boarding. Simply because of Phyllis' demeanor I'm fairly certain I will not take my dog back. Other than that, my dog was well taken care of and happy when I came to pick him up.
Very Pleased. We decided to go out of town for the weekend at the last minute. I called Wine Country Pet Resort and they were able to take our dog, Bella who is 12 years old, at the last minute. She was able to have her own room in a cute little house that housed about 4 or 5 other dogs. When I picked her up she at been bathed and her nails had been clipped and she smelled sooo good. Bella gave Andrea, the young woman who brought her to me, a big kiss before I put her in the car. It is so comforting to know we can leave Bella and she will be taken care of and a happy dog. Thank you.
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