Gillwoods Cafe Saint Helena

Doesn't Recommend

Viajero714

Joined 5 years ago

My horrible experience at Gillwoods. I can understand the long line of waiting because of its popularity in the town. That's why I take advantage of reading the menu while I am waiting for the table. The menu is great in a sense of covering a large variety of breakfast and brunch items; however, I have to say that it's a bit wordy. I am so hungry that I ask for the waitress, Pat, as soon as I get the table and I think I am ready to order. Oh my god, her service is so horrible that I almost want to leave instantly. I missed the choice of sides, and she started yelling at me, "No, so you are not ready to order because you are not reading the menu right." Yes, I missed the sides, but I definitely don't deserve being yelled at . . . considering I was the customer. Yes, the cafe was busy, but if Pat couldn't take the stress from working in a busy restaurant like this one, I would recommend another type of job for Pat instead of providing all the horrible services to patrons and taking her anger onto customers. I feel that it's just plain wrong. Except for bringing the check, no service was provided for me after the order. Where is she? Food is decent, but service from this particular lady waitress totally ruined the fame of this nice cafe.

Recommends

tink928

Joined 11 years ago

only place for breakfast in st. helena. The have more than just breakfast but their breakfast is just the best. I go to Napa Valley early just have a breakfast there. I love their omlet with cream cheese, smoked salmon and capers. Very friendly atmosphere. Their popular pastries runs out in the first few hours. They serve breakfast until 3pm. If you're in Napa Valley you have to have their breakfast before you go on with your wine tasting trip.