Napa >Brunilda's Bridal
Brunilda is a life saver and such a great business woman!. I had an emergency with my luggage for my sister's wedding the next day. My luggage with the dress I was going to wear NEVER SHOWED UP. I don't even live around there, didn't know where to go. I walked in 15 minutes before Brunilda's store closed and it didn't phase her. She was so comforting and helpful. After explaining what happened, and realizing what time I arrived at her store. She told me to take my time and find the dress I liked the most, try it on, and if I liked it, she would alter it THAT NIGHT! She DID! The very next day at 11AM PST, she had the dress ready to go! She even offered to dye some shoes for me the night before if I found a pair that I liked! I realize that she sacrificed her personal time to have the dress ready for me in a last minute emergency. She is truly a person who cares about her customers and their needs. I am grateful for Brunilda because she saved me from looking foolish at my little sister's wedding.
Being the only bridal shop in Napa, I chose to take some family with me over the holidays to check out dresses, it was going to be my only opportunity to dress shop with my mom because I live out of town. This being my first time trying on dresses, I didn't know all of the ins and outs, or even what to expect. I thought it would be fun to have my mom there, let her see me in a couple different gowns, get a few pictures... just have a good time. Well apparently, you can't take pictures, Brunilda picks out your dresses for you, and she doesn't even tell you the designers. I suppose it's to protect her precious sale... but telling me that the dress I was trying on was one of the most popular designs of 2007 wasn't too smart, looks like I'll be finding a similar dress elsewhere now huh! The best part here is when I went to look around and pick out a few gowns for myself, she said that only she knows what looks good on me, and when I grabbed one to try on because I'd seen the style in a magazine and thought I'd look nice in it; she said "You can try it, but it won't look good on you".... Excuse me!!!! As if all of the fun hadn't already been sucked out of the experience for me... I was done, no butterflies and teary eyes, no satisfying feeling of the "perfect dress". I walked out of there annoyed and my mom didn't even get a picture out of the deal.
Pushy salespeople are an immediate turn-off for me, this out of all shopping experiences is supposed to be a fun process, now I dread having to go to another bridal shop.
I suppose her methods work for some, but definitely not me. If you are looking to purchase a dress that day from that shop, and allow her to dress you, your opinions be damned, go for it. She does have lovely dresses (but really, aren't they all... I mean come on, they're bridal gowns) and no doubt she's a talented seamstress... I don't recommend it though if you are under the impression that gown shopping should be fun! Or maybe I'm just misinformed.
The best in the Bay Area!. Brunilda is the best in the Bay Area! I had a wonderful experience working with her and highly recommend her to all brides looking for an excellent selection, great knowledge, and fantastic customer service.
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